Terms & Conditions
These terms and conditions apply to all orders placed through jowoodorganics.com (“we”, “us”, “our”). By placing an order, you agree to be bound by these terms.
1. About Us
Jo Wood Organics is a UK-based business selling organic skincare and beauty products. [Company registration number: XXXXXXX, if applicable.] You can contact us at [insert contact email].
2. Orders and Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraudulent activity. A contract is only formed once we confirm your order by email.
3. Pricing and Payment
All prices are listed in GBP and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already confirmed. Payment is taken at the point of order via our secure payment provider.
4. Delivery
We aim to dispatch orders within [X] working days. Delivery times are estimates and not guaranteed. Risk in the goods passes to you once delivered to the address provided at checkout.
5. Returns and Refunds
You have the right to cancel your order within 14 days of receipt for a full refund, in line with the Consumer Contracts Regulations 2013, provided the products are unused, unopened, and in their original condition. For hygiene reasons, opened or used skincare products cannot be returned unless faulty. To request a return, contact us at [insert contact email] within 14 days of delivery.
6. Faulty or Damaged Products
If a product arrives faulty or damaged, contact us within [X] days of delivery with photos and your order number, and we will offer a replacement or refund.
7. Product Information
We make every effort to ensure product descriptions and images are accurate. Ingredient lists are provided on product pages; customers with allergies or sensitivities should check these carefully before purchase. We are not liable for adverse reactions where a customer has not reviewed the listed ingredients.
8. Limitation of Liability
We are not liable for any indirect or consequential loss arising from use of our products or website. Nothing in these terms excludes or limits liability for death, personal injury caused by negligence, or fraud.
9. Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Recent Comments